Your Information

Website Privacy Notice

Effective October 28, 2026

Hacienda De Luna values your privacy. This notice explains how information provided through this website is handled. It applies to the website at www.haciendadeluna.com and its online contact and tour-request forms.

Information You Provide

When you contact us or request a tour, you may provide your name, phone number, email address, relationship to a prospective resident, inquiry details, and preferred timing. Please do not include medical, clinical, financial, or other highly sensitive information in an online form.

How We Use Information

We use inquiry information to respond to your request, schedule or discuss a tour, answer questions about Hacienda De Luna, and improve our service to families. We do not use a tour inquiry as permission to send marketing messages unless you separately choose to opt in.

Service Providers and Analytics

We use HighLevel to receive and manage website inquiry submissions. We use Google Analytics and Google Tag Manager to understand aggregate website activity, such as pages viewed, call-link clicks, and completed inquiry actions. We configure analytics so that form contents, names, email addresses, phone numbers, and other personal information are not sent to Google Analytics.

These providers process information only to support the purposes described above and under their applicable privacy terms. We may also disclose information when required by law or to protect the safety, rights, or property of Hacienda De Luna, our residents, families, or others.

Cookies and Choices

Analytics and website technologies may use cookies or similar tools. Where required by applicable law, we will provide a choice before optional analytics tools are enabled. You can also manage cookies through your browser settings.

Retention and Security

We use reasonable administrative and technical measures designed to protect the information we receive. We retain inquiry information only for as long as reasonably needed for the purposes described in this notice, our business records, and applicable legal obligations.

Questions or Requests

For privacy questions or requests relating to your information, contact Hacienda De Luna at [email protected] or call (520) 447-5265.